FAQS

FAQs

FAQs

Who are you?

How do I contact you?

How do updates work?

Do you accept custom orders?

What do you use to dye your yarn?

I understand you have a dog, but I'm allergic to them. Does this mean I can't knit with your yarn?

How do I care for projects knit out of Lovebird Lane Yarns?

When I soak a project knit from your yarn, it bleeds a little. Is this normal?

I purchased more than one skein of the same colourway, but they look slightly different. What's going on?

Why don't you ball your self striping yarn?

I started caking/balling my yarn, but now it's become a huge tangled mess! Can I get a replacement skein?

I'm an LYS owner and would like to stock your yarns. Do you take wholesale orders?

Do you do trunk shows?

I received a shipment notification, but when I check the tracking info, there is no data. Where is my stuff?

Do you reserve listings?

I don't have a swift and/or ball winder. Can you wind my skein(s) for me?